frequently asked questions.
Everything you need to know about shopping, herbs and experiences at Haus of Rhiza. If you don't see your question here, you're always welcome to reach out.
herbs + tea
What kind of herbs does Haus of Rhiza offer?
Haus of Rhiza offers loose herbs and thoughtfully crafted herbal tea blends for everyday wellness. Our collection will continue to grow as we introduce new plants and blends to the Haus.
How do I know which herb is right for me?
Start with our Herbal Library. Each plant profile includes its traditional uses, taste and aroma, preparation methods and important considerations. If you'd like more personalized guidance, you can also book a Skin + Herbal Consultation.
Are your herbs organic?
When an herb is organic, it will be clearly identified on the individual product page. Because sourcing can vary from plant to plant, check the product description for the most current information.
How do I prepare loose herbs?
Preparation depends on the plant and the part being used. Leaves and flowers are commonly prepared as infusions, while tougher roots and bark may require a decoction. Visit our Brewing Guide for an easy place to start.
Can I combine different herbs?
Many herbs can be blended together, but more isn't always better. We encourage getting to know individual plants and their considerations before creating more complex blends. Our Tea Blending Experiences are also designed to teach an approachable way to begin blending.
How should I store my herbs?
Store herbs in a cool, dry place away from direct sunlight. Airtight containers help maintain freshness.
Can I return or exchange herbs or custom blends?
Due to the nature of herbs and custom products, all sales are final. If there’s an issue with your order, please contact us and we’ll make it right.
Do you offer custom blends?
Yes. Custom blends are made to order based on your preferences. Ingredients vary depending on availability and intended use.
Can herbal tea treat a health condition?
The herbal information shared by Haus of Rhiza is educational and is not intended to diagnose, treat, cure or prevent disease. If you are pregnant, breastfeeding, taking medications or managing a health condition, speak with an appropriate healthcare professional before using herbs therapeutically.
What kind of herbs does Haus of Rhiza offer?
Haus of Rhiza offers loose herbs and thoughtfully crafted herbal tea blends for everyday wellness. Our collection will continue to grow as we introduce new plants and blends to the Haus.
How do I know which herb is right for me?
Start with our Herbal Library. Each plant profile includes its traditional uses, taste and aroma, preparation methods and important considerations. If you'd like more personalized guidance, you can also book a Skin + Herbal Consultation.
Are your herbs organic?
When an herb is organic, it will be clearly identified on the individual product page. Because sourcing can vary from plant to plant, check the product description for the most current information.
How do I prepare loose herbs?
Preparation depends on the plant and the part being used. Leaves and flowers are commonly prepared as infusions, while tougher roots and bark may require a decoction. Visit our Brewing Guide for an easy place to start.
Can I combine different herbs?
Many herbs can be blended together, but more isn't always better. We encourage getting to know individual plants and their considerations before creating more complex blends. Our Tea Blending Experiences are also designed to teach an approachable way to begin blending.
How should I store my herbs?
Store herbs in a cool, dry place away from direct sunlight. Airtight containers help maintain freshness.
Can I return or exchange herbs or custom blends?
Due to the nature of herbs and custom products, all sales are final. If there’s an issue with your order, please contact us and we’ll make it right.
Do you offer custom blends?
Yes. Custom blends are made to order based on your preferences. Ingredients vary depending on availability and intended use.
Can herbal tea treat a health condition?
The herbal information shared by Haus of Rhiza is educational and is not intended to diagnose, treat, cure or prevent disease. If you are pregnant, breastfeeding, taking medications or managing a health condition, speak with an appropriate healthcare professional before using herbs therapeutically.